Privacy Policy

At Harry & Sophie Toronto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personal data you provide when visiting or making a purchase from our website.

By using our website and services, you agree to the practices described in this policy.

Information We Collect

When you visit our website or place an order with Harry & Sophie Toronto, we may collect certain personal information, including but not limited to:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website activity and browsing behavior

This information is collected when you create an account, place an order, contact our customer service, or interact with our website.

How We Use Your Information

The information we collect is used to provide you with the best possible shopping experience. Your data may be used for the following purposes:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Sending order confirmations and updates

  • Improving our website, services, and product offerings

  • Preventing fraudulent transactions and ensuring security

  • Sending relevant updates or promotional communication (only where permitted)

Sharing Information with Third Parties

We respect your privacy and will never sell your personal information.

However, your data may be shared with trusted third parties when necessary to operate our business and provide our services. These may include:

  • Payment providers

  • Shipping and logistics partners

  • Website hosting services

  • Marketing and analytics providers

These third parties only receive the information necessary to perform their services and are required to keep your information secure and confidential.

Data Retention

Harry & Sophie Toronto retains personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

When your data is no longer needed, it will be securely deleted or anonymized.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Improve website functionality

  • Analyze website traffic and visitor behavior

  • Personalize content and marketing

You can control or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of incorrect or incomplete data

  • Request deletion of your personal data

  • Object to the processing of your personal information

  • Request data portability where applicable

To exercise any of these rights, please contact us using the information below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Company Name: Harry & Sophie Toronto
Email: info@harrysophietoronto.com