Shipping & Delivery Policy
At Harry & Sophie Toronto, we aim to deliver your order as smoothly and efficiently as possible. Below you will find all the information regarding our shipping and delivery process.
Order Processing
All orders placed with Harry & Sophie Toronto are carefully processed by our team.
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Processing time: 1–3 business days
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Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package.
Please note that processing times may be slightly longer during busy periods, holidays, or promotional events.
Delivery Time
The estimated delivery time for orders is:
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3–7 business days, depending on your location and local carrier services.
While we always aim to deliver within this timeframe, delays may occasionally occur due to circumstances beyond our control, such as customs inspections, weather conditions, or high shipping volumes.
Shipping Method
Orders from Harry & Sophie Toronto are shipped through trusted international shipping partners and delivered by local carriers to ensure reliable delivery.
Once your order has been dispatched, you will receive a tracking number to monitor the progress of your shipment.
Shipping Costs
Shipping costs are calculated at checkout and depend on factors such as:
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Destination country
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Package weight
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Selected shipping method
Any applicable shipping costs will always be clearly displayed before completing your purchase.
Responsibility for Delivery
Once a package is marked as delivered by the shipping carrier, the responsibility for the package transfers to the customer.
Customers are responsible for ensuring that the correct shipping address is entered during checkout.
If you notice an error in your shipping address, please contact us within 24 hours of placing your order so we can attempt to update it before the order is processed.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Company Name: Harry & Sophie Toronto
Email: info@harrysophietoronto.com