Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Harry & Sophie Toronto. By accessing our website and placing an order, you agree to be bound by the terms outlined below.

If you do not agree with these terms, please refrain from using our website or purchasing our products.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made through the website of Harry & Sophie Toronto.

By placing an order, you confirm that you have read, understood, and accepted these Terms & Conditions.

2. Product Information

We strive to ensure that all product descriptions, images, and information on our website are accurate and up to date.

However, minor inaccuracies, typographical errors, or variations may occur. Harry & Sophie Toronto reserves the right to correct such errors and update product information at any time without prior notice.

Product colors may appear slightly different depending on your device or screen settings.

3. Orders & Payments

Orders will only be processed once full payment has been successfully received.

The available payment methods may vary depending on your location and the payment providers available in your region.

Customers are responsible for ensuring that the selected payment method is valid and authorized.

4. Order Processing & Delivery

Once your order has been placed, it will go through the following process:

  • Order processing time: 1–3 business days

  • Estimated delivery time: 3–7 business days depending on the destination and local carrier services

Delivery times are estimates and may occasionally vary due to circumstances beyond our control, such as customs processing, carrier delays, or high demand periods.

5. Returns & Cancellations

For detailed information regarding returns, exchanges, and cancellations, please refer to our Return & Refund Policy.

6. Liability

Harry & Sophie Toronto is not responsible for lost or damaged packages if the shipping carrier confirms that the order has been delivered to the address provided by the customer.

Customers are responsible for ensuring that the correct shipping address is entered at checkout.

If an incorrect address is provided, please contact us within 24 hours of placing the order so we can attempt to correct it before the order is processed.

7. Intellectual Property

All content on the Harry & Sophie Toronto website, including but not limited to:

  • Text

  • Images

  • Logos

  • Graphics

  • Website design

is the intellectual property of Harry & Sophie Toronto and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have a complaint regarding our products or services, you may contact us via email.

We aim to respond to all complaints within 5 business days.

Contact email:

info@harrysophietoronto.com

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the applicable laws and regulations of the jurisdictions in which we operate.

Any disputes arising from the use of this website or purchases made through Harry & Sophie Toronto will be handled in accordance with these applicable laws.